Keep the source with the document.
Made source type a first-class filter. Users could find evidence by its origin and understand its context.
Certa
Document Repository
One place to find, trace and manage third-party documents.
- Role
- Product Manager (AI)
- Ownership
- End to end
- Delivery
- Two production releases
Documents from onboarding, assessments and reviews became one persistent evidence layer. Users could search, preview, trace and manage files without returning to the workflow that created them.
The problem
Finding evidence depended on knowing where it entered the platform. Documents stayed inside separate workflows; retrieval and ongoing management stayed fragmented.
Product decisions
Answer questions before opening the file.
Exposed metadata and contextual previews, reducing the need to inspect every source document.
Ship useful metadata before automating it.
Manual category and expiry management delivered immediate utility. Automated classification and extraction remained the next direction.
Delivery
Owned product decisions across engineering, design and implementation stakeholders, and led rollout enablement.
First release
Shared repository, search, filters and source context.
Second release
Richer preview, activity, history and document management, shaped by implementation and UAT feedback.