Use arrival as the trigger.
A smart-lock webhook initiated a call within 60 seconds of unlocking the door. The tour could begin without a separate scheduling step.
Iro AI
Property Guide Agent
Property tours that start when the buyer arrives.
- Role
- Founder & Product Lead
- Delivery
- Seven days, including testing
- Launch
- Live open house, 60+ attendees
A voice agent guided guests through a property and answered questions in real time. After launch, the client made an unsolicited referral and posted a LinkedIn recommendation.
The problem
Property viewings depended on an agent being present. When agents were unavailable or late, buyers waited or missed the showing.
Product decisions
Adapt the trigger to the event.
Added a QR code for open-house guests to start the call themselves. Kept the guided experience while fitting a crowded, social setting.
Keep the conversation specific to the property.
Two voice personas shared the same knowledge base: property details, features, neighborhood and pricing. Guests could ask questions as they moved through the rooms.
Launch
Deployed at a live open house with 60+ attendees, background noise and overlapping conversations. Typical interactions lasted around four minutes and covered six to eight questions.
Client signal: an unprompted referral to another founder, followed by a LinkedIn recommendation within days.
Hear the live experience
Two personas, the same property knowledge. Background noise is from the event.